Welcome to Fast Choice Limited. Your privacy is important to us. This Privacy Policy explains how Fast Choice Limited collects, uses, stores, and protects your personal information when you visit and use the website Fast Choice Limited and purchase our products or services. Fast Choice Limited is an office furniture manufacturer and retailer based in Nairobi, Kenya.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, request a quotation, contact us, subscribe to our newsletter, or create an account, we may collect:
- Full Name
- Company Name
- Email Address
- Telephone Number
- Billing Address
- Delivery Address
- County and City Information
- Order Details
- Payment Information
- Tax-related Information (where applicable)
Account Information
If you register an account, we may collect:
- Username
- Password (stored in encrypted form)
- Order History
- Wishlist Information
- Saved Addresses
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Access Times
- Referral URLs
- Website Usage Data
- Cookie Information
2. How We Use Your Information
Fast Choice Limited uses collected information to:
- Process and fulfill orders.
- Provide quotations and product inquiries.
- Arrange deliveries and installations.
- Improve customer service.
- Manage customer accounts.
- Send order confirmations and updates.
- Respond to inquiries.
- Improve website functionality.
- Conduct analytics and performance monitoring.
- Send newsletters and promotional materials where consent has been provided.
- Detect fraudulent or suspicious activities.
- Comply with legal and regulatory obligations.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Fast Choice Limited does not store complete debit or credit card details on its servers.
Payment providers may collect and process your payment information according to their own privacy policies.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience.
Cookies may be used to:
- Maintain shopping cart sessions.
- Remember customer preferences.
- Keep users logged in.
- Analyze website traffic.
- Improve website performance.
- Deliver relevant marketing content.
Users may disable cookies through browser settings. However, disabling cookies may impact certain website functionalities.
5. WooCommerce Data Collection
As a WooCommerce-powered online store, we collect information necessary to process purchases and manage customer accounts.
WooCommerce may store:
- Cart contents
- Customer session information
- Order history
- Billing information
- Shipping details
- Product preferences
This information helps facilitate purchases, customer support, and future transactions.
6. Marketing Communications
Customers who subscribe to our mailing list may receive:
- Product announcements
- Promotional offers
- Industry updates
- Company news
- Exclusive discounts
Subscribers may opt out at any time by:
- Clicking the unsubscribe link contained in marketing emails.
- Contacting Fast Choice Limited directly.
7. Sharing Information with Third Parties
Fast Choice Limited does not sell customer personal information.
We may share data with trusted third parties including:
Delivery and Logistics Providers
To facilitate product deliveries and installations.
Payment Providers
To securely process transactions.
Hosting Providers
To maintain website infrastructure.
Analytics Services
Such as website traffic monitoring and performance optimization tools.
Email Marketing Platforms
For newsletter distribution and promotional campaigns.
Government Authorities
Where disclosure is required by applicable laws, court orders, or regulatory obligations.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions.
- Provide customer support.
- Maintain business records.
- Meet accounting and tax requirements.
- Resolve disputes.
- Comply with applicable laws.
Inactive customer accounts may be removed periodically in accordance with business policies.
9. Security Measures
Fast Choice Limited implements reasonable technical and organizational safeguards to protect customer information, including:
- Secure Socket Layer (SSL) encryption.
- Password protection.
- Firewall security.
- Malware monitoring.
- Restricted administrative access.
- Regular software and plugin updates.
Although we take appropriate security precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.
10. Customer Rights
Subject to applicable laws, customers may have the right to:
Access Personal Information
Request copies of personal data held by Fast Choice Limited.
Correct Inaccurate Information
Update or amend inaccurate information.
Request Deletion
Request deletion of personal information where legally permissible.
Restrict Processing
Request limitations on how personal information is used.
Withdraw Marketing Consent
Opt out of marketing communications at any time.
Requests may be submitted using the contact details below.
11. Third-Party Websites
Our website may contain links to external websites.
Fast Choice Limited is not responsible for the privacy practices, content, or policies of third-party websites. Users are encouraged to review the privacy policies of any websites they visit.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If such information is discovered, it will be deleted promptly.
13. Changes to This Privacy Policy
Fast Choice Limited reserves the right to amend this Privacy Policy at any time.
Updated versions will be posted on this page along with a revised effective date. Continued use of the website constitutes acceptance of the revised Privacy Policy.
14. Contact Information
For questions regarding this Privacy Policy or requests relating to your personal information, please contact:
Fast Choice Limited
Koinange Street, Uniafric House, Ground Floor
Nairobi, Kenya
Phone: 0741 345 492 / 0700 053 808
Email: sales@fastchoiceke.com
Website: Fast Choice Limited